Des Moines Senior AdvisorHeritage Court Assisted Living, at 1499 Office Park Rd in West Des Moines (Polk County), is a certified assisted living program (ALP) certified by the Iowa Department of Inspections, Appeals, and Licensing under certificate S0056, with a maximum occupancy of 56 units and a certificate current through January 8, 2028.
What does Iowa's certificate record show for Heritage Court Assisted Living in West Des Moines?
DIAL's Entity Report lists Heritage Court Assisted Living under certificate S0056 with 56 units and an expiration date of January 8, 2028, smaller than the metro midpoint of 88 for ALP certificates.
| Field | From DIAL's records |
|---|---|
| DIAL certificate number | S0056 |
| Program type | Assisted living program (ALP) |
| First certified | August 10, 1999 |
| Current two-year certificate | January 8, 2026 through January 8, 2028 |
| Maximum occupancy | 56 units |
| Voluntary national accreditation | No; DIAL monitors it directly |
| Administrator on the DIAL record | Chasity Coover |
| State fines with exit dates since January 2023 | 2 |
| Months since DIAL's last survey or monitoring | 31.6 (next due April 3, 2026) |
| Phone on the DIAL record | (515) 223-1224 |
The certificate shown runs to January 8, 2028. Iowa issues ALP certificates for two-year terms and expects the operator to apply for recertification, with its fee, at least 30 days before the old one lapses.
DIAL dates the first certification to August 10, 1999, about 27 years ago, which places it 6 of 77 by age among the metro's certificates.
Can Heritage Court Assisted Living care for someone with dementia?
Heritage Court Assisted Living holds a general assisted living certificate rather than a dementia-specific one, so it may serve tenants with mild cognitive impairment but must transfer anyone whose needs exceed its disclosed criteria or Iowa's retention limits.
Ask how the program responds to wandering or night-time confusion, and at what point it would issue a transfer notice. The closest dementia-specific programs are Walnut Ridge Senior Community (2.7 mi), 3801 Grand (2.9 mi), Calvin Community Memory Care (3.0 mi).
Does Heritage Court Assisted Living have state fines on record?
Yes. DIAL's Assessed Fines Report lists 2 state fines for Heritage Court Assisted Living from visits ending between January 2023 to November 2026, totaling $2,125 after adjustments; the most recent followed a visit that ended December 23, 2024.
- December 23, 2024 (visit exit date), enforcement no. 10741: $2,500 issued; $1,625 after adjustment
- April 3, 2024 (visit exit date), enforcement no. 10405: $500 issued
Amounts in the report are what DIAL assessed; the narrative of what went wrong is in the monitoring or complaint report, which the program must make available on request under 481 IAC 69.2.
When did Iowa last inspect Heritage Court Assisted Living?
DIAL's Survey Due Report counted 31.6 months since the last on-site survey or monitoring of Heritage Court Assisted Living when we ran it on November 6, 2026, which puts that visit around March 2024; the next one is due by April 3, 2026.
Iowa rules require DIAL to monitor every certified program at least once in each 24-month period (481 IAC 67.10), plus complaint and incident investigations in between. Ask the program for the final report from that visit.
Which certified programs are closest to Heritage Court Assisted Living in West Des Moines?
The nearest other certified program is Walnut Ridge Senior Community in Clive, about 2.7 miles away as the crow flies, with 36 units and a dementia-specific certificate.
| Facility | Miles away | Type | Units or beds | State fines since 2023 |
|---|---|---|---|---|
| Walnut Ridge Senior Community 1701 Campus Drive, 50325 | 2.7 | ALP/D | 36 | 0 |
| 3801 Grand 3801 Grand Ave, 50312 | 2.9 | ALP/D | 106 | 0 |
| Calvin Community Memory Care 4210 Hickman Rd, 50310 | 3.0 | ALP/D | 21 | 0 |
| Wesley Acres John's Harbor Memory Support AL 3520 Grand Ave., 50312 | 3.1 | ALP/D | 19 | 0 |
| Wesley on Grand Central AL 3520 Grand Ave, 50312 | 3.1 | ALP | 126 | 0 |
What health care is near Heritage Court Assisted Living in West Des Moines?
Heritage Court Assisted Living is in West Des Moines, Polk County, and Broadlawns Medical Center is the closest general hospital on DIAL's roster, about 4.9 miles away by straight line.
MercyOne Des Moines Medical Center is next, roughly 4.9 miles away. Distances are straight-line measurements between mapped points, not driving times.
If nursing care becomes necessary, the two nearest CMS-certified nursing facilities are Pine Acres Rehabilitation and Care Center LLC (0.0 mi; CMS rating Not rated by CMS) and Iowa Jewish Senior Life Center (2.2 mi; CMS rating 4 of 5).
What does Heritage Court Assisted Living's record suggest asking on a tour?
Let DIAL's data shape the visit: ask what DIAL found on the visit that ended December 23, 2024 and what changed afterward.
- Ask to read the latest DIAL monitoring report, the fire safety report and the plan of correction; Iowa rules require the program to share them on request.
- Ask for the occupancy agreement and every attachment; Iowa requires it in plain language and 12-point type, with 30 days' notice before a fee change.
- Ask which conditions would trigger a transfer, beyond Iowa's list, since programs may add criteria if they disclose them in the agreement.
- Ask whether the program works with Iowa Medicaid's Elderly Waiver and which managed care organizations it contracts with.
