Des Moines Senior AdvisorUrbandale lies northwest of Des Moines along Hickman Road, Douglas Avenue and Interstate 35/80, mostly in Polk County with its western edge in Dallas County, and counted about 48,570 residents in 2025 Census estimates. Living History Farms is on its southwest side.
It has a balanced mix: assisted living and memory care, a continuing care campus with its own residential care facility and nursing beds, and several home health offices. Because Urbandale borders Beaverdale, Johnston and Clive, families often tour across all four.
How much licensed senior care does Urbandale, Iowa have?
Urbandale had about 48,570 residents in Census Bureau estimates for July 1, 2025, and DIAL lists 5 certified assisted living programs and 3 nursing facilities with Urbandale addresses.
| Found in Urbandale | Not found in Urbandale | |
|---|---|---|
| Certified or licensed with a local address (DIAL) | Assisted living programs: 5, Residential care facilities: 3, Nursing facilities: 3, Home health agencies: 3, Hospices: 1 | — |
| No local certificate or license on file | — | Adult day services, Hospice houses |
| Dementia-specific assisted living | 2 programs | — |
Which assisted living programs are certified in Urbandale?
DIAL's current roster lists 5 certified assisted living programs in Urbandale, 2 of them dementia-specific; StoryPoint Timberline (assisted living) is the largest at 120 units.
| Facility | Type | Units or beds | Last DIAL survey (approx.) | State fines since 2023 |
|---|---|---|---|---|
| StoryPoint Timberline (assisted living) 14001 Douglas Pkwy, 50323 | ALP | 120 | October 2025 | 0 |
| Senior Suites of Urbandale 4700 84th St, 50322 | ALP | 100 | October 2025 | 0 |
| Bickford Cottage Urbandale 5915 Sutton Place, 50322 | ALP/D | 73 | March 2025 | 1 |
| Assisted Living at Deerfield 13731 Hickman Road, 50323 | ALP | 40 | July 2025 | 0 |
| StoryPoint Timberline (memory care) 14001 Douglas Parkway, 50323 | ALP/D | 40 | October 2025 | 1 |
DIAL also licenses 3 residential care facilities here: Residential Care at Deerfield, Senior Suites of Urbandale, StoryPoint Urbandale. Residential care is a separate Iowa license for people who need help with daily living but not nursing care.
Which nursing homes are in Urbandale, and how does CMS rate them?
Urbandale has 3 licensed nursing facilities with 180 licensed beds; of the 3 that CMS rates, 2 hold four or five stars.
| Facility | CMS overall rating | Units or beds | Last CMS health inspection | Deficiencies cited | State fines since 2023 |
|---|---|---|---|---|---|
| Deerfield Health Care Center 13731 Hickman Road, 50323 | 5 of 5 | 30 | May 7, 2026 | 1 | 1 |
| Karen Acres Healthcare Center 3605 Elm Drive, 50322 | 5 of 5 | 35 | June 11, 2025 | 3 | 1 |
| Royal Oaks Nursing and Rehabilitation Center 4614 NW 84th Street, 50322 | 1 of 5 | 115 | August 6, 2026 | 23 | 7 |
Which home health, hospice and adult day providers have offices in Urbandale?
DIAL's roster shows 3 home health agencies, 1 hospice or hospice house and 0 adult day programs at Urbandale addresses; agencies typically serve clients far beyond their office.
- Centerwell Home Health: home health agency
- Family First Homecare of Iowa: home health agency
- Wesleylife Home Health: home health agency
- Wesleylife Hospice: hospice
Have any Urbandale facilities been fined by the state?
Yes: DIAL's Assessed Fines Report lists state fines from visits ending January 2023 to November 2026 for 6 certified or licensed facilities in Urbandale.
- Bickford Cottage Urbandale: 1 fine, most recently after a visit ending February 19, 2024 ($2,000 issued)
- StoryPoint Timberline (memory care): 1 fine, most recently after a visit ending June 5, 2025 ($4,000 issued)
- StoryPoint Urbandale: 3 fines, most recently after a visit ending June 10, 2026 ($3,750 issued)
- Deerfield Health Care Center: 1 fine, most recently after a visit ending June 9, 2023 ($500 issued)
- Karen Acres Healthcare Center: 1 fine, most recently after a visit ending March 12, 2024 ($0 issued)
- Royal Oaks Nursing and Rehabilitation Center: 7 fines, most recently after a visit ending June 11, 2026 ($5,250 issued)
Each facility page lists the amounts. A past fine is not proof of a present problem; ask what changed.
How close is Urbandale to a hospital?
From the middle of the area, the nearest general hospitals on DIAL's roster are Broadlawns Medical Center (about 5.7 miles) and MercyOne Des Moines Medical Center (about 5.7 miles).
UnityPoint Health - Des Moines Methodist West Hospital is about 6.4 miles away. All are straight-line distances between ZIP code centers, good for comparing places but not for estimating drive times.
Which agencies serve seniors in Urbandale, Iowa?
Older adults in Polk County are served by Aging Resources of Central Iowa, the Area Agency on Aging at 5838 Grand Avenue, Suite 106, Des Moines, IA 50312 ((515) 255-1310, toll-free 1-800-747-5352), which handles information and assistance, options counseling, caregiver support, meal programs and elder rights.
Complaints about a certified program or licensed facility go to DIAL ((515) 381-7272 or its online complaint portal); suspected abuse of a dependent adult living at home goes to Iowa HHS at 1-800-362-2178. PACE is available here: Immanuel Pathways Central Iowa ((515) 270-5000, 7700 Hickman Road, Windsor Heights, IA 50324) enrolls Polk County residents aged 55 and older who meet nursing facility level of care.
