Des Moines Senior AdvisorMemory Support at Copper Shores Village, at 1500 Edgewater Drive in Pleasant Hill (Polk County), is a dementia-specific assisted living program (ALP/D) certified by the Iowa Department of Inspections, Appeals, and Licensing under certificate S0239, with a maximum occupancy of 28 units and a certificate current through June 25, 2028.
Is Memory Support at Copper Shores Village a certified assisted living program in Pleasant Hill, Iowa?
Yes. Memory Support at Copper Shores Village holds a current DIAL certificate as a dementia-specific assisted living program (ALP/D), sized at 28 units, smaller than the 58-unit midpoint of the 39 dementia-specific programs we track in the six counties.
| Field | From DIAL's records |
|---|---|
| DIAL certificate number | S0239 |
| Program type | Dementia-specific assisted living program (ALP/D) |
| First certified | June 26, 2006 |
| Current two-year certificate | June 26, 2026 through June 25, 2028 |
| Maximum occupancy | 28 units |
| Voluntary national accreditation | No; DIAL monitors it directly |
| Administrator on the DIAL record | Kari Dorrian |
| State fines with exit dates since January 2023 | 0 |
| Months since DIAL's last survey or monitoring | 20.6 (next due February 26, 2027) |
| Phone on the DIAL record | (515) 262-4444 |
Iowa certifies assisted living programs for two years at a time (Iowa Code 231C.3), and this certificate period began June 26, 2026. Recertification costs a program $1,000 and an initial certificate $750, under Iowa Code 231C.18.
DIAL dates the first certification to June 26, 2006, about 20 years ago, which places it 22 of 77 by age among the metro's certificates.
What does the dementia-specific certificate at Memory Support at Copper Shores Village require?
Yes. DIAL certifies Memory Support at Copper Shores Village as a dementia-specific assisted living program, Iowa's official category for programs that serve tenants with moderate to severe dementia (Global Deterioration Scale stages 4 to 7) or hold themselves out as providing specialized dementia care.
Dementia-specific programs must keep someone awake and on duty 24 hours a day in the proximate area, train all personnel for at least eight hours in dementia care within their first 30 days, and repeat eight hours of training every year for anyone with direct tenant contact.
The rules require enough trained staff to meet tenants' needs rather than a set ratio; ask to see two recent weeks of night-shift schedules.
The same street address also holds a general assisted living certificate: Assisted Living at Copper Shores Village, so a spouse without dementia can often live in the same community.
The full rules are summarized on our dementia-specific program page.
Has Iowa fined Memory Support at Copper Shores Village?
None is listed: the statewide fines report for January 2023 to November 2026 does not name Memory Support at Copper Shores Village.
Fines are reserved for serious or repeated problems, so read the latest monitoring report as well; the program must make it available to the public on request.
When did Iowa last inspect Memory Support at Copper Shores Village?
About 21 months had passed since DIAL's most recent visit to Memory Support at Copper Shores Village (roughly February 2025) according to the state's Survey Due Report, and the report shows the next visit due by February 26, 2027.
Under 481 IAC 67.10 the cycle is at least one monitoring visit per 24 months; individual survey reports can also be looked up in DIAL's Health Facilities database.
If Memory Support at Copper Shores Village has no opening, where else should we look?
The nearest other certified program is StoryPoint Pleasant Hill in Pleasant Hill, about 2.3 miles away as the crow flies, with 140 units and a dementia-specific certificate.
| Facility | Miles away | Type | Units or beds | State fines since 2023 |
|---|---|---|---|---|
| StoryPoint Pleasant Hill 6151 Martha L Miller Drive, 50327 | 2.3 | ALP/D | 140 | 0 |
| Village Assisted Living, Inc. 2571 Guthrie Avenue, 50317 | 2.4 | ALP | 108 | 0 |
| Prairie Vista Village 2785 1st Avenue South, 50009 | 3.4 | ALP | 68 | 0 |
| Gardens at Luther Park 2910 E. 16th Street, 50316 | 3.8 | ALP/D | 120 | 2 |
| Rose of East Des Moines 1331 Idaho Street, 50316 | 3.8 | ALP | 128 | 0 |
What health care is near Memory Support at Copper Shores Village in Pleasant Hill?
Memory Support at Copper Shores Village is in Pleasant Hill, Polk County, and UnityPoint Health Des Moines Iowa Lutheran is the closest general hospital on DIAL's roster, about 3.9 miles away by straight line.
UnityPoint Health - Des Moines Iowa Methodist Medical Center is next, roughly 5.2 miles away. Distances are straight-line measurements between mapped points, not driving times.
If nursing care becomes necessary, the two nearest CMS-certified nursing facilities are Parkridge Specialty Care (1.6 mi; CMS rating 1 of 5) and Valley View Village (2.3 mi; CMS rating 3 of 5).
Which questions matter most at Memory Support at Copper Shores Village?
Let DIAL's data shape the visit: ask to read the latest DIAL monitoring report, the fire safety report and the plan of correction; Iowa rules require the program to share them on request.
- Take the occupancy agreement home and read its fee schedule, service list and transfer criteria before signing.
- Ask which conditions would trigger a transfer, beyond Iowa's list, since programs may add criteria if they disclose them in the agreement.
- Ask how many staff are awake inside the program overnight and how the written missing-tenant procedure works.
- Before counting on Medicaid, ask whether Elderly Waiver services are delivered here and how room and board would be paid.
