Des Moines Senior AdvisorRegency Care Center, at 815 High Road in Norwalk (Warren County), is a nursing facility certified for Medicare and Medicaid with 101 certified beds and Iowa nursing facility license 910845. Regency Care Center holds a CMS overall rating of 1 out of 5 in Care Compare data dated October 1, 2026.
How many stars does Regency Care Center have from CMS?
Regency Care Center holds a CMS overall rating of 1 out of 5, with 1 stars for health inspections, 1 for staffing and 3 for quality measures on CMS's five-star scale.
| CMS / DIAL measure | Value |
|---|---|
| CMS overall stars | 1 of 5 |
| Health inspections (CMS stars) | 1 of 5 |
| Staffing (CMS stars) | 1 of 5 |
| Quality measures (CMS stars) | 3 of 5 |
| Certified beds and average daily census | 101 beds, 62.7 residents a day |
| Name as CMS lists it | Regency Care Center |
| Ownership (CMS) | For profit - Corporation |
| Chain affiliation (CMS) | Campbell Street Services, 25 homes nationwide |
| Medicare/Medicaid certification since | September 22, 1998 |
| Iowa license (DIAL) | 910845; 101 licensed beds; Current through 11/01/2027 |
| State fines since January 2023 (DIAL) | 4, totaling $20,825 after adjustment |
Its average census of about 63 residents fills roughly 62% of certified beds, below the 89% typical of certified homes in the six-county metro. CMS notes an ownership change within the past 12 months.
What did the latest inspections of Regency Care Center find?
The latest standard health inspection CMS has on file for Regency Care Center took place May 12, 2026 and produced 15 health deficiencies: 11 from the routine survey and 10 from complaint visits.
The earlier survey, dated April 16, 2025, found 22 deficiencies; separate infection-control reviews produced 0 citations. Measured against a metro median of 6, the latest result is worse than most nearby homes.
Within CMS's three-year penalty window it lists 2 federal fines totaling $109,892 and 0 payment denials.
CMS also shows its abuse icon here: an abuse citation in the past year, or potential-abuse citations in each of the past two.
Iowa's own Assessed Fines Report adds 4 state fines since January 2023: May 12, 2026, $4,500 issued, $4,500 suspended; August 20, 2025, $7,000 issued, $7,000 suspended; December 17, 2024, $500 issued; April 17, 2023, $9,000 issued, $9,000 suspended. A suspended state fine usually means CMS imposed its own penalty for the same findings.
What are staffing levels and turnover at Regency Care Center?
At 3.59 total nurse hours per resident-day, Regency Care Center is lower than the metro median of 4.01; its 0.47 RN hours are lower than the metro median of 0.64.
On weekends, total nurse staffing falls to or stays at 3.20 hours per resident-day. CMS reports no turnover figure.
Which nursing homes near Regency Care Center should we compare?
Its 101 certified beds make it bigger than the Warren County median of 76 licensed nursing facility beds. The nearest other certified home is Norwalk Nursing and Rehabilitation Center in Norwalk, about 1.3 miles away as the crow flies, with a CMS rating of 3 of 5.
| Facility | Miles away | Units or beds | CMS overall rating | Last CMS health inspection | Deficiencies cited |
|---|---|---|---|---|---|
| Norwalk Nursing and Rehabilitation Center 921 Sunset Drive, 50211 | 1.3 | 45 | 3 of 5 | December 31, 2025 | 1 |
| Accura HealthCare of South Des Moines 4911 SW 19th Street, 50315 | 4.3 | 89 | 1 of 5 | July 24, 2025 | 3 |
| Greater Southside Health and Rehabilitation 5608 SW Ninth Street, 50315 | 4.5 | 80 | 1 of 5 | June 10, 2025 | 28 |
| Harmony West Des Moines 5010 Grand Ridge Drive, 50265 | 6.2 | 113 | 1 of 5 | March 5, 2026 | 16 |
| Wesley on Grand 3520 Grand Avenue, 50312 | 7.1 | 80 | 4 of 5 | June 12, 2025 | 2 |
What is near Regency Care Center in Norwalk?
Regency Care Center is in Norwalk, Warren County, and UnityPoint Health - Des Moines Iowa Methodist Medical Center is the closest general hospital on DIAL's roster, about 7.6 miles away by straight line.
UnityPoint Health - Des Moines Methodist West Hospital follows at roughly 8.8 miles. These are straight-line distances, not drive times.
At the same address DIAL also lists Regency Assisted Living (certified assisted living program, 60 units).
What should we ask Regency Care Center before choosing it?
Begin with the questions its CMS data raises: ask for the plan of correction covering the 15 deficiencies cited May 12, 2026, and what is different now.
- Ask what led to the federal or state fines listed above and whether the underlying problem is closed.
- Occupancy is about 62%; ask which halls have open beds and why.
- CMS lists a resident council; ask when it meets and whether family members may attend.
- If Medicaid may pay later, confirm Regency Care Center accepts Iowa Medicaid for long stays and which managed care plans it contracts with.
