Des Moines Senior AdvisorMercyone Des Moines Home Care is a Medicare-certified home health agency based at 500 Sw 7TH Street, Suite 104 in Des Moines, IA 50309. Medicare first certified it in 1984, 42 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Iowa average of 3. Its strongest result against the Iowa average is breathing improved; its weakest is flu shot status checked.
What is Mercyone Des Moines Home Care's Medicare record?
| Agency | Mercyone Des Moines Home Care |
|---|---|
| Address | 500 Sw 7TH Street, Suite 104, Des Moines, IA 50309 |
| Phone | (515) 643-8383 |
| Medicare provider number (CCN) | 167133 |
| Ownership | Non-Profit |
| Medicare-certified since | 03/01/1984 |
How does Mercyone Des Moines Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Mercyone Des Moines Home Care. It is better than the Iowa average on 5 and worse on 1.
| Measure | Mercyone Des Moines Home Care | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Started care on time | 97.1% | 96.8% | 96.6% | About the same |
| Got better at walking or moving around | 90.5% | 87.4% | 88.6% | Better |
| Got better at getting in and out of bed | 93% | 89% | 89.8% | Better |
| Got better at bathing | 93.3% | 89.8% | 90.7% | Better |
| Breathing improved | 94.6% | 89% | 91.5% | Better |
| Got better at taking medicines correctly | 90.1% | 86.1% | 88.3% | Better |
| Medication issues addressed on time | 98.1% | 96.9% | 94.4% | About the same |
| Flu shot status checked | 51.3% | 67.8% | 63.3% | Worse |
| Met expected function at discharge | 83.2% | 82.1% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.5% | 1.6% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.3% | 0.2% | About the same |
Where it stands out: breathing improved, got better at taking medicines correctly and got better at getting in and out of bed.
Where it trails: flu shot status checked.
What do patients say about Mercyone Des Moines Home Care?
81% of surveyed patients said they would definitely recommend Mercyone Des Moines Home Care, based on 361 completed surveys. The Iowa average is 82%.
| Survey question | Mercyone Des Moines Home Care | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 90% | 89% | About the same |
| Team communicated well | 88% | 88% | 86% | About the same |
| Team discussed medicines, pain and home safety | 82% | 86% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 89% | 87% | 85% | About the same |
| Would definitely recommend the agency | 81% | 82% | 79% | About the same |
Do Mercyone Des Moines Home Care's patients end up back in the hospital?
Medicare rates Mercyone Des Moines Home Care better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 92.1% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.8% |
| Preventable hospital stays during care | Better Than National Rate | 7.8% |
Which home health services does Mercyone Des Moines Home Care provide, and which does it not?
Mercyone Des Moines Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Mercyone Des Moines Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Des Moines-area ZIP codes does Mercyone Des Moines Home Care serve?
Mercyone Des Moines Home Care tells Medicare it serves 74 ZIP codes in Des Moines and Polk, Dallas, Warren, Jasper, Madison and Guthrie counties, out of 125 in total.
- 50001
- 50003
- 50007
- 50009
- 50021
- 50023
- 50028
- 50032
- 50035
- 50038
- 50039
- 50047
- 50054
- 50061
- 50063
- 50069
- 50070
- 50072
- 50073
- 50109
- 50111
- 50118
- 50125
- 50131
- 50135
- 50139
- 50145
- 50146
- 50153
- 50160
- 50161
- 50166
- 50167
- 50168
- 50169
- 50170
- 50208
- 50210
- 50211
- 50218
- 50220
- 50222
- 50226
- 50228
- 50229
- 50232
- 50233
- 50237
- 50240
- 50243
- 50244
- 50251
- 50257
- 50261
- 50263
- 50265
- 50266
- 50273
- 50309
- 50310
- 50311
- 50312
- 50313
- 50314
- 50315
- 50316
- 50317
- 50320
- 50321
- 50322
- 50323
- 50324
- 50325
- 50327
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Mercyone Des Moines Home Care before starting care?
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Des Moines, IA?
These Medicare-certified agencies are also based in or near Des Moines.
- Optimae Home Health Services, Central Iowa — 2 of 5 stars
- Angels Care Home Health of Iowa — 3.5 of 5 stars
- Everystep — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Mercyone Des Moines Home Care Medicare-certified?
Yes. Mercyone Des Moines Home Care is certified by Medicare under provider number 167133 and has been since 1984. Original Medicare pays certified agencies directly for covered home health care.
What is Mercyone Des Moines Home Care's Medicare star rating?
4 out of 5 for quality of patient care. The Iowa average is 3. Its patient survey rating is 4 out of 5.
Does Mercyone Des Moines Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
