Des Moines Senior AdvisorSuncrest Hospice, LLC is a Medicare-certified hospice based at 5959 Village View Drive Suite 100 in West Des Moines, IA 50266. It has been certified since 2015. It cares for about 303 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Iowa average is 9.5. Family caregivers rate it 4 out of 5 stars. The index flags 2 areas where it is worse than the Iowa average, starting with patients discharged alive after 180 days or more.
What is Suncrest Hospice, LLC's Medicare record?
| Hospice | Suncrest Hospice, LLC |
|---|---|
| Address | 5959 Village View Drive Suite 100, West Des Moines, IA 50266 |
| Phone | (515) 327-6026 |
| Medicare provider number (CCN) | 161608 |
| Ownership | For-Profit |
| Medicare-certified since | 08/26/2015 |
How does Suncrest Hospice, LLC score on Medicare's Hospice Care Index?
Suncrest Hospice, LLC scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Iowa average it is better on 1 of the indicators below and worse on 2.
| Indicator | Suncrest Hospice, LLC | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 4.4% | 33.1% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 5.3% | 7.7% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 43.4% | 35.5% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 3.3% | 4.6% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 1% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 13.7 min | 19.6 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 8% | 8.9% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 97.9% | 96.2% | 89.3% | About the same |
Separately, 99.7% of its patients received all seven recommended care steps at admission (Iowa average 97.2%) and 84% were visited by a nurse or social worker on at least two of their last three days (Iowa average 73.1%).
What do families say about Suncrest Hospice, LLC?
87% of family caregivers said they would definitely recommend Suncrest Hospice, LLC; the Iowa average is 88%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Suncrest Hospice, LLC | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Team always communicated well | 80% | 83% | 82% | Worse |
| Team always provided timely help | 79% | 80% | 78% | About the same |
| Team always treated the patient with respect | 92% | 93% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 93% | 91% | About the same |
| Patient always got help for pain and symptoms | 74% | 77% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 84% | 86% | 83% | About the same |
| Would definitely recommend the hospice | 87% | 88% | 85% | About the same |
Where does Suncrest Hospice, LLC deliver care, and to whom?
66% of suncrest hospice, llc's care is delivered in a nursing facility and its largest patient group by diagnosis is dementia (33%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In a nursing facility | 66% |
| In assisted living | 20% |
| At home | 14% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 33% |
| Other conditions | 23% |
| Heart and circulatory disease | 20% |
| Cancer | 12% |
| Respiratory disease | 7% |
| Stroke | 6% |
Which Des Moines-area ZIP codes does Suncrest Hospice, LLC serve?
Suncrest Hospice, LLC tells Medicare it serves 70 ZIP codes in Des Moines and Polk, Dallas, Warren, Jasper, Madison and Guthrie counties.
- 50001
- 50003
- 50007
- 50009
- 50021
- 50023
- 50028
- 50029
- 50035
- 50038
- 50047
- 50054
- 50061
- 50063
- 50072
- 50073
- 50109
- 50111
- 50115
- 50118
- 50125
- 50127
- 50128
- 50131
- 50135
- 50139
- 50155
- 50160
- 50161
- 50166
- 50167
- 50168
- 50169
- 50170
- 50208
- 50210
- 50211
- 50220
- 50222
- 50226
- 50228
- 50229
- 50233
- 50237
- 50240
- 50241
- 50244
- 50251
- 50257
- 50261
- 50263
- 50265
- 50266
- 50273
- 50309
- 50310
- 50311
- 50312
- 50313
- 50314
- 50315
- 50316
- 50317
- 50320
- 50321
- 50322
- 50323
- 50324
- 50325
- 50327
What should you ask Suncrest Hospice, LLC before choosing it?
Ask how eligibility is reviewed
43.4% of its live discharges came after six months or more of care (Iowa average 35.5%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how long nursing visits last
Its nurses average 13.7 minutes per routine care day, against 19.6 minutes across Iowa. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve West Des Moines, IA?
- Care Initiatives Hospice - West Des Moines — Hospice Care Index 10 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Suncrest Hospice, LLC Medicare-certified?
Yes. Suncrest Hospice, LLC is certified by Medicare under provider number 161608 and has been since 2015.
What is Suncrest Hospice, LLC's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Iowa average is 9.5.
How large is Suncrest Hospice, LLC?
It cares for about 303 patients on an average day.
