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Assisted Living at Deerfield

DIAL-certified assisted living in Urbandale, Polk County, Iowa

40 units
ALP certificate
0 state fines since 2023
Quick answer

Assisted Living at Deerfield, at 13731 Hickman Road in Urbandale (Polk County), is a certified assisted living program (ALP) certified by the Iowa Department of Inspections, Appeals, and Licensing under certificate S0362, with a maximum occupancy of 40 units and a certificate current through November 7, 2026.

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Quick facts

Assisted Living at Deerfield, at 13731 Hickman Road in Urbandale (Polk County), is a certified assisted living program (ALP) certified by the Iowa Department of Inspections, Appeals, and Licensing under certificate S0362, with a maximum occupancy of 40 units and a certificate current through November 7, 2026.

How large is Assisted Living at Deerfield, and is its Iowa certificate current?

Yes. Assisted Living at Deerfield holds a current DIAL certificate as a certified assisted living program (ALP), sized at 40 units, smaller than the 88-unit midpoint of the 40 general programs we track in the six counties.

FieldFrom DIAL's records
DIAL certificate numberS0362
Program typeAssisted living program (ALP)
First certifiedNovember 7, 2016
Current two-year certificateNovember 7, 2024 through November 7, 2026
Maximum occupancy40 units
Voluntary national accreditationNo; DIAL monitors it directly
Administrator on the DIAL recordKim Mason
State fines with exit dates since January 20230
Months since DIAL's last survey or monitoring16.2 (next due July 9, 2027)
Phone on the DIAL record(515) 331-6932

Iowa certifies assisted living programs for two years at a time (Iowa Code 231C.3), and this certificate period began November 7, 2024. Recertification costs a program $1,000 and an initial certificate $750, under Iowa Code 231C.18.

DIAL dates the first certification to November 7, 2016, about 10 years ago, which places it 39 of 77 by age among the metro's certificates.

Can Assisted Living at Deerfield care for someone with dementia?

Assisted Living at Deerfield holds a general assisted living certificate rather than a dementia-specific one, so it may serve tenants with mild cognitive impairment but must transfer anyone whose needs exceed its disclosed criteria or Iowa's retention limits.

Iowa's rules do not bar a general program from serving people with dementia; a program becomes dementia-specific by definition once enough tenants are at GDS stages 4 to 7 during two sequential monitorings, and then must meet the ALP/D rules. The closest dementia-specific programs are Meadowview of Clive MC (0.5 mi), Silvercrest at Woodlands Creek (1.0 mi), StoryPoint Timberline (memory care) (1.5 mi).

Has Iowa fined Assisted Living at Deerfield?

None is listed: the statewide fines report for January 2023 to November 2026 does not name Assisted Living at Deerfield.

That is a good sign but not the whole picture. Most problems DIAL identifies end in a plan of correction rather than a fine, and those appear only in the monitoring report itself.

How recently has DIAL visited Assisted Living at Deerfield?

About 16 months had passed since DIAL's most recent visit to Assisted Living at Deerfield (roughly July 2025) according to the state's Survey Due Report, and the report shows the next visit due by July 9, 2027.

Iowa rules require DIAL to monitor every certified program at least once in each 24-month period (481 IAC 67.10), plus complaint and incident investigations in between. Ask the program for the final report from that visit.

Which certified programs are closest to Assisted Living at Deerfield in Urbandale?

The nearest other certified program is Meadowview of Clive in Clive, about 0.5 miles away as the crow flies, with 164 units and a general certificate.

FacilityMiles awayTypeUnits or bedsState fines since 2023
Meadowview of Clive
3300 Berkshire Parkway, 50325
0.5ALP1640
Meadowview of Clive MC
3300 Berkshire Parkway, 50325
0.5ALP/D480
Walnut Ridge
1701 Campus Drive, 50325
0.5ALP880
Silvercrest at Woodlands Creek
12605 Woodlands Parkway, 50325
1.0ALP/D1360
StoryPoint Timberline (memory care)
14001 Douglas Parkway, 50323
1.5ALP/D401

How far is Assisted Living at Deerfield from a hospital?

Assisted Living at Deerfield is in Urbandale, Polk County, and UnityPoint Health - Des Moines Methodist West Hospital is the closest general hospital on DIAL's roster, about 3.6 miles away by straight line.

Broadlawns Medical Center is next, roughly 9.2 miles away. Distances are straight-line measurements between mapped points, not driving times.

If nursing care becomes necessary, the two nearest CMS-certified nursing facilities are Deerfield Health Care Center (0.1 mi; CMS rating 5 of 5) and Walnut Ridge (1.9 mi; CMS rating 5 of 5).

Also licensed at this street address: Residential Care at Deerfield (residential care facility, license 770064), Deerfield Health Care Center (nursing facility, license 770961). On a shared campus a tenant can often change levels of care without leaving the community.

What does Assisted Living at Deerfield's record suggest asking on a tour?

Use the public record as your checklist: request the most recent monitoring or complaint report and the program's response to it.

  • Take the occupancy agreement home and read its fee schedule, service list and transfer criteria before signing.
  • Ask which conditions would trigger a transfer, beyond Iowa's list, since programs may add criteria if they disclose them in the agreement.
  • Ask whether Assisted Living at Deerfield accepts Elderly Waiver members if savings run out, and what part of the monthly bill the waiver would not cover.
Source: Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division public Entity Report, run November 6, 2026 (dia-hfd.iowa.gov); DIAL Survey Due and Assessed Fines reports (fines with exit dates from January 2023). Star ratings are CMS's own; we do not rate facilities.

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