Des Moines Senior AdvisorRegency Assisted Living, at 815 High Road in Norwalk (Warren County), is a certified assisted living program (ALP) certified by the Iowa Department of Inspections, Appeals, and Licensing under certificate S0232, with a maximum occupancy of 60 units and a certificate current through April 12, 2028.
What does Iowa's certificate record show for Regency Assisted Living in Norwalk?
Yes. Regency Assisted Living holds a current DIAL certificate as a certified assisted living program (ALP), sized at 60 units, smaller than the 88-unit midpoint of the 40 general programs we track in the six counties.
| Field | From DIAL's records |
|---|---|
| DIAL certificate number | S0232 |
| Program type | Assisted living program (ALP) |
| First certified | April 14, 2006 |
| Current two-year certificate | April 13, 2026 through April 12, 2028 |
| Maximum occupancy | 60 units |
| Voluntary national accreditation | No; DIAL monitors it directly |
| Administrator on the DIAL record | Victoria Lehman |
| State fines with exit dates since January 2023 | 1 |
| Months since DIAL's last survey or monitoring | 22.2 (next due January 9, 2027) |
| Phone on the DIAL record | (515) 981-4576 |
The certificate shown runs to April 12, 2028. Iowa issues ALP certificates for two-year terms and expects the operator to apply for recertification, with its fee, at least 30 days before the old one lapses.
DIAL dates the first certification to April 14, 2006, about 21 years ago, which places it 21 of 77 by age among the metro's certificates.
Can Regency Assisted Living care for someone with dementia?
Regency Assisted Living holds a general assisted living certificate rather than a dementia-specific one, so it may serve tenants with mild cognitive impairment but must transfer anyone whose needs exceed its disclosed criteria or Iowa's retention limits.
Ask how the program responds to wandering or night-time confusion, and at what point it would issue a transfer notice. The closest dementia-specific programs are Homesteaders at Holland Farms (2.4 mi), StoryPoint Norwalk (2.4 mi), Grand Living at Tower Place MC (5.6 mi).
Does Regency Assisted Living have state fines on record?
Yes. DIAL's Assessed Fines Report lists 1 state fine for Regency Assisted Living from visits ending between January 2023 to November 2026, totaling $325 after adjustments; the most recent followed a visit that ended February 1, 2023.
- February 1, 2023 (visit exit date), enforcement no. 6057: $500 issued; $325 after adjustment
A fine follows a regulatory insufficiency serious enough to put tenants at risk or one that went uncorrected. The fines report gives amounts, not reasons, so ask to read the final report and the plan of correction for each visit listed.
When did Iowa last inspect Regency Assisted Living?
DIAL's Survey Due Report counted 22.2 months since the last on-site survey or monitoring of Regency Assisted Living when we ran it on November 6, 2026, which puts that visit around January 2025; the next one is due by January 9, 2027.
Iowa rules require DIAL to monitor every certified program at least once in each 24-month period (481 IAC 67.10), plus complaint and incident investigations in between. Ask the program for the final report from that visit.
Which certified programs are closest to Regency Assisted Living in Norwalk?
The nearest other certified program is Holland Farms Senior Living in Norwalk, about 2.4 miles away as the crow flies, with 116 units and a general certificate.
| Facility | Miles away | Type | Units or beds | State fines since 2023 |
|---|---|---|---|---|
| Holland Farms Senior Living 2800 Sunset Drive, 50211 | 2.4 | ALP | 116 | 1 |
| Homesteaders at Holland Farms 2800 Sunset Drive, 50211 | 2.4 | ALP/D | 80 | 1 |
| StoryPoint Norwalk 2901 Cedar Street, 50211 | 2.4 | ALP/D | 80 | 0 |
| Grand Living at Tower Place 540 S 51st Street, 50265 | 5.6 | ALP | 204 | 0 |
| Grand Living at Tower Place MC 540 S 51st Street, 50265 | 5.6 | ALP/D | 76 | 1 |
What health care is near Regency Assisted Living in Norwalk?
Regency Assisted Living is in Norwalk, Warren County, and UnityPoint Health - Des Moines Iowa Methodist Medical Center is the closest general hospital on DIAL's roster, about 7.6 miles away by straight line.
Broadlawns Medical Center is next, roughly 8.8 miles away. Distances are straight-line measurements between mapped points, not driving times.
If nursing care becomes necessary, the two nearest CMS-certified nursing facilities are Regency Care Center (0.0 mi; CMS rating 1 of 5) and Norwalk Nursing and Rehabilitation Center (1.4 mi; CMS rating 3 of 5).
Also licensed at this street address: Regency Care Center (nursing facility, license 910845). On a shared campus a tenant can often change levels of care without leaving the community.
Which questions matter most at Regency Assisted Living?
Use the public record as your checklist: ask what DIAL found on the visit that ended February 1, 2023 and what changed afterward.
- Ask to read the latest DIAL monitoring report, the fire safety report and the plan of correction; Iowa rules require the program to share them on request.
- Ask which services cost extra as needs rise, and confirm the agreement promises 30 days' written notice of any change.
- Ask the program to show you, in writing, its own admission and retention criteria on top of the state's.
- Before counting on Medicaid, ask whether Elderly Waiver services are delivered here and how room and board would be paid.
