Des Moines Senior AdvisorCenterwell Home Health is a Medicare-certified home health agency based at 6200 Aurora Avenue, Suite 100E in Urbandale, IA 50322. Medicare first certified it in 1987, 39 years ago. Medicare rates its quality of patient care at 5 out of 5 stars, above the Iowa average of 3. Its strongest result against the Iowa average is flu shot status checked; its weakest is falls with major injury.
What is Centerwell Home Health's Medicare record?
| Agency | Centerwell Home Health |
|---|---|
| Address | 6200 Aurora Avenue, Suite 100E, Urbandale, IA 50322 |
| Phone | (515) 277-0977 |
| Medicare provider number (CCN) | 167187 |
| Ownership | Proprietary |
| Medicare-certified since | 03/16/1987 |
How does Centerwell Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Centerwell Home Health. It is better than the Iowa average on 9 and worse on 1.
| Measure | Centerwell Home Health | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Started care on time | 100% | 96.8% | 96.6% | Better |
| Got better at walking or moving around | 96% | 87.4% | 88.6% | Better |
| Got better at getting in and out of bed | 96.8% | 89% | 89.8% | Better |
| Got better at bathing | 96.1% | 89.8% | 90.7% | Better |
| Breathing improved | 95.4% | 89% | 91.5% | Better |
| Got better at taking medicines correctly | 100% | 86.1% | 88.3% | Better |
| Medication issues addressed on time | 99.8% | 96.9% | 94.4% | About the same |
| Flu shot status checked | 84.4% | 67.8% | 63.3% | Better |
| Met expected function at discharge | 91% | 82.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 2.3% | 1.6% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | Better |
Where it stands out: flu shot status checked, got better at taking medicines correctly and met expected function at discharge.
Where it trails: falls with major injury.
What do patients say about Centerwell Home Health?
81% of surveyed patients said they would definitely recommend Centerwell Home Health, based on 181 completed surveys. The Iowa average is 82%.
| Survey question | Centerwell Home Health | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 90% | 89% | About the same |
| Team communicated well | 89% | 88% | 86% | About the same |
| Team discussed medicines, pain and home safety | 79% | 86% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 89% | 87% | 85% | About the same |
| Would definitely recommend the agency | 81% | 82% | 79% | About the same |
Do Centerwell Home Health's patients end up back in the hospital?
Medicare rates Centerwell Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 90.8% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.1% |
| Preventable hospital stays during care | Same As National Rate | 9.5% |
Which home health services does Centerwell Home Health provide, and which does it not?
Centerwell Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide. It does not report offering medical social work.
| Service | Offered by Centerwell Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Des Moines-area ZIP codes does Centerwell Home Health serve?
Centerwell Home Health tells Medicare it serves 55 ZIP codes in Des Moines and Polk, Dallas, Warren, Jasper, Madison and Guthrie counties, out of 79 in total.
- 50003
- 50009
- 50021
- 50023
- 50028
- 50032
- 50035
- 50047
- 50054
- 50063
- 50070
- 50072
- 50073
- 50111
- 50115
- 50118
- 50125
- 50131
- 50153
- 50166
- 50168
- 50169
- 50170
- 50208
- 50211
- 50220
- 50226
- 50228
- 50229
- 50233
- 50237
- 50240
- 50244
- 50251
- 50261
- 50263
- 50265
- 50266
- 50273
- 50309
- 50310
- 50311
- 50312
- 50313
- 50314
- 50315
- 50316
- 50317
- 50320
- 50321
- 50322
- 50323
- 50324
- 50325
- 50327
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Centerwell Home Health before starting care?
Ask about fall prevention
2.3% of its patients had a fall with a major injury during care, against 1.6% across Iowa. Ask for a home safety review at the first visit and what they change after a fall.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Urbandale, IA?
These Medicare-certified agencies are also based in or near Urbandale.
- Unitypoint at Home — 3.5 of 5 stars
- Wesley Life Home Health — 3.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health is certified by Medicare under provider number 167187 and has been since 1987. Original Medicare pays certified agencies directly for covered home health care.
What is Centerwell Home Health's Medicare star rating?
5 out of 5 for quality of patient care. The Iowa average is 3. Its patient survey rating is 4 out of 5.
Does Centerwell Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and home health aide.
