Des Moines Senior AdvisorUnitypoint at Home is a Medicare-certified home health agency based at 11333 Aurora Avenue in Urbandale, IA 50322. Medicare first certified it in 1984, 42 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Iowa average of 3. It beats the Iowa average on 1 of the measures Medicare publishes and trails on none.
What is Unitypoint at Home's Medicare record?
| Agency | Unitypoint at Home |
|---|---|
| Address | 11333 Aurora Avenue, Urbandale, IA 50322 |
| Phone | (515) 557-3100 |
| Medicare provider number (CCN) | 167148 |
| Ownership | Non-Profit |
| Medicare-certified since | 10/10/1984 |
How does Unitypoint at Home score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Unitypoint at Home. It is better than the Iowa average on 1 and worse on 0.
| Measure | Unitypoint at Home | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Started care on time | 96.2% | 96.8% | 96.6% | About the same |
| Got better at walking or moving around | 89.5% | 87.4% | 88.6% | About the same |
| Got better at getting in and out of bed | 91.7% | 89% | 89.8% | About the same |
| Got better at bathing | 91.7% | 89.8% | 90.7% | About the same |
| Breathing improved | 91.9% | 89% | 91.5% | About the same |
| Got better at taking medicines correctly | 88.6% | 86.1% | 88.3% | About the same |
| Medication issues addressed on time | 98.2% | 96.9% | 94.4% | About the same |
| Flu shot status checked | 70.5% | 67.8% | 63.3% | About the same |
| Met expected function at discharge | 84.7% | 82.1% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1% | 1.6% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.3% | 0.2% | About the same |
Where it stands out: falls with major injury.
What do patients say about Unitypoint at Home?
82% of surveyed patients said they would definitely recommend Unitypoint at Home, based on 572 completed surveys. The Iowa average is 82%.
| Survey question | Unitypoint at Home | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 90% | 89% | About the same |
| Team communicated well | 87% | 88% | 86% | About the same |
| Team discussed medicines, pain and home safety | 83% | 86% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 89% | 87% | 85% | About the same |
| Would definitely recommend the agency | 82% | 82% | 79% | About the same |
Do Unitypoint at Home's patients end up back in the hospital?
Medicare rates Unitypoint at Home better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 92.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Better Than National Rate | 5.8% |
Which home health services does Unitypoint at Home provide, and which does it not?
Unitypoint at Home reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Unitypoint at Home? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Des Moines-area ZIP codes does Unitypoint at Home serve?
Unitypoint at Home tells Medicare it serves 85 ZIP codes in Des Moines and Polk, Dallas, Warren, Jasper, Madison and Guthrie counties, out of 164 in total.
- 50001
- 50002
- 50003
- 50007
- 50009
- 50021
- 50023
- 50026
- 50028
- 50029
- 50032
- 50035
- 50038
- 50047
- 50048
- 50054
- 50058
- 50061
- 50063
- 50066
- 50069
- 50070
- 50072
- 50073
- 50109
- 50111
- 50115
- 50118
- 50125
- 50128
- 50131
- 50135
- 50139
- 50146
- 50149
- 50153
- 50155
- 50160
- 50161
- 50166
- 50167
- 50168
- 50169
- 50170
- 50208
- 50210
- 50211
- 50216
- 50218
- 50220
- 50222
- 50226
- 50228
- 50229
- 50232
- 50233
- 50237
- 50240
- 50241
- 50243
- 50244
- 50251
- 50257
- 50261
- 50263
- 50265
- 50266
- 50273
- 50277
- 50309
- 50310
- 50311
- 50312
- 50313
- 50314
- 50315
- 50316
- 50317
- 50320
- 50321
- 50322
- 50323
- 50324
- 50325
- 50327
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Unitypoint at Home before starting care?
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Urbandale, IA?
These Medicare-certified agencies are also based in or near Urbandale.
- Centerwell Home Health — 5 of 5 stars
- Wesley Life Home Health — 3.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Unitypoint at Home Medicare-certified?
Yes. Unitypoint at Home is certified by Medicare under provider number 167148 and has been since 1984. Original Medicare pays certified agencies directly for covered home health care.
What is Unitypoint at Home's Medicare star rating?
3.5 out of 5 for quality of patient care. The Iowa average is 3. Its patient survey rating is 4 out of 5.
Does Unitypoint at Home provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
