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StoryPoint Timberline (assisted living)

DIAL-certified assisted living in Urbandale, Polk County, Iowa

120 units
ALP certificate
0 state fines since 2023
Quick answer

StoryPoint Timberline (assisted living), at 14001 Douglas Pkwy in Urbandale (Polk County), is a certified assisted living program (ALP) certified by the Iowa Department of Inspections, Appeals, and Licensing under certificate S0495, with a maximum occupancy of 120 units and a certificate current through May 20, 2027.

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Quick facts

StoryPoint Timberline (assisted living), at 14001 Douglas Pkwy in Urbandale (Polk County), is a certified assisted living program (ALP) certified by the Iowa Department of Inspections, Appeals, and Licensing under certificate S0495, with a maximum occupancy of 120 units and a certificate current through May 20, 2027.

Is StoryPoint Timberline (assisted living) a certified assisted living program in Urbandale, Iowa?

StoryPoint Timberline (assisted living) appears on Iowa's list of certified programs as a certified assisted living program (ALP), certificate S0495, with room for 120 units against a Des Moines-area midpoint of 88.

FieldFrom DIAL's records
DIAL certificate numberS0495
Program typeAssisted living program (ALP)
First certifiedMay 20, 2025
Current two-year certificateMay 20, 2025 through May 20, 2027
Maximum occupancy120 units
Voluntary national accreditationNo; DIAL monitors it directly
Administrator on the DIAL recordGeoff Counasse
State fines with exit dates since January 20230
Months since DIAL's last survey or monitoring13.1 (next due October 9, 2027)
Phone on the DIAL record(515) 498-3629

Iowa certifies assisted living programs for two years at a time (Iowa Code 231C.3), and this certificate period began May 20, 2025. Recertification costs a program $1,000 and an initial certificate $750, under Iowa Code 231C.18.

DIAL dates the first certification to May 20, 2025, about 1 year ago, which places it 76 of 77 by age among the metro's certificates.

Does StoryPoint Timberline (assisted living) have a memory care certificate?

StoryPoint Timberline (assisted living) holds a general ALP certificate, and its building also carries a separate dementia-specific certificate, so a tenant whose dementia advances can usually move within the same community.

Ask how the program responds to wandering or night-time confusion, and at what point it would issue a transfer notice. The closest dementia-specific programs are StoryPoint Timberline (memory care) (0.0 mi), Meadowview of Clive MC (1.8 mi), Silvercrest at Woodlands Creek (2.3 mi).

Does StoryPoint Timberline (assisted living) have state fines on record?

No. DIAL's Assessed Fines Report shows no state fine for StoryPoint Timberline (assisted living) from any visit that ended between January 2023 to November 2026.

A clean fines record means no penalty-level findings in that window. Ordinary regulatory insufficiencies are fixed through a written plan of correction that the fines report never shows.

Is StoryPoint Timberline (assisted living) due for a state monitoring visit?

The state's own scheduling report shows 13.1 months since StoryPoint Timberline (assisted living) was last surveyed, so the visit fell near October 2025, with the next due by October 9, 2027.

Under 481 IAC 67.10 the cycle is at least one monitoring visit per 24 months; individual survey reports can also be looked up in DIAL's Health Facilities database.

If StoryPoint Timberline (assisted living) has no opening, where else should we look?

The nearest other certified program is Assisted Living at Deerfield in Urbandale, about 1.5 miles away as the crow flies, with 40 units and a general certificate.

FacilityMiles awayTypeUnits or bedsState fines since 2023
Assisted Living at Deerfield
13731 Hickman Road, 50323
1.5ALP400
Meadowview of Clive
3300 Berkshire Parkway, 50325
1.8ALP1640
Meadowview of Clive MC
3300 Berkshire Parkway, 50325
1.8ALP/D480
Walnut Ridge
1701 Campus Drive, 50325
1.8ALP880
Independence Village of Waukee AL
1654 SE Holiday Crest Circle, 50263
2.0ALP800

How far is StoryPoint Timberline (assisted living) from a hospital?

StoryPoint Timberline (assisted living) is in Urbandale, Polk County, and UnityPoint Health - Des Moines Methodist West Hospital is the closest general hospital on DIAL's roster, about 5.1 miles away by straight line.

Broadlawns Medical Center is next, roughly 9.9 miles away. Distances are straight-line measurements between mapped points, not driving times.

If nursing care becomes necessary, the two nearest CMS-certified nursing facilities are Deerfield Health Care Center (1.5 mi; CMS rating 5 of 5) and Walnut Ridge (3.1 mi; CMS rating 5 of 5).

What should we ask StoryPoint Timberline (assisted living) before signing?

Use the public record as your checklist: ask when DIAL last visited and whether you can read the final report and the plan of correction.

  • Ask for the occupancy agreement and every attachment; Iowa requires it in plain language and 12-point type, with 30 days' notice before a fee change.
  • Ask the program to show you, in writing, its own admission and retention criteria on top of the state's.
  • Before counting on Medicaid, ask whether Elderly Waiver services are delivered here and how room and board would be paid.
Source: Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division public Entity Report, run November 6, 2026 (dia-hfd.iowa.gov); DIAL Survey Due and Assessed Fines reports (fines with exit dates from January 2023). Star ratings are CMS's own; we do not rate facilities.

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