Des Moines Senior AdvisorAveanna Healthcare is a Medicare-certified home health agency based at 2900 Westown Pkwy, Suite 200 in West Des Moines, IA 50266. Medicare first certified it in 2014, 12 years ago. Medicare rates its quality of patient care at 5 out of 5 stars, above the Iowa average of 3. It beats the Iowa average on 9 of the measures Medicare publishes and trails on none.
What is Aveanna Healthcare's Medicare record?
| Agency | Aveanna Healthcare |
|---|---|
| Address | 2900 Westown Pkwy, Suite 200, West Des Moines, IA 50266 |
| Phone | (515) 497-7700 |
| Medicare provider number (CCN) | 167426 |
| Ownership | Proprietary |
| Medicare-certified since | 08/21/2014 |
How does Aveanna Healthcare score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Aveanna Healthcare. It is better than the Iowa average on 9 and worse on 0.
| Measure | Aveanna Healthcare | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Started care on time | 100% | 96.8% | 96.6% | Better |
| Got better at walking or moving around | 98.8% | 87.4% | 88.6% | Better |
| Got better at getting in and out of bed | 98.7% | 89% | 89.8% | Better |
| Got better at bathing | 100% | 89.8% | 90.7% | Better |
| Breathing improved | 96% | 89% | 91.5% | Better |
| Got better at taking medicines correctly | 100% | 86.1% | 88.3% | Better |
| Medication issues addressed on time | 98.5% | 96.9% | 94.4% | About the same |
| Flu shot status checked | 86.7% | 67.8% | 63.3% | Better |
| Met expected function at discharge | 85% | 82.1% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.9% | 1.6% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | Better |
Where it stands out: flu shot status checked, got better at taking medicines correctly and got better at walking or moving around.
What do patients say about Aveanna Healthcare?
78% of surveyed patients said they would definitely recommend Aveanna Healthcare, based on 111 completed surveys. The Iowa average is 82%.
| Survey question | Aveanna Healthcare | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 90% | 89% | About the same |
| Team communicated well | 86% | 88% | 86% | About the same |
| Team discussed medicines, pain and home safety | 85% | 86% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 82% | 87% | 85% | Worse |
| Would definitely recommend the agency | 78% | 82% | 79% | Worse |
Do Aveanna Healthcare's patients end up back in the hospital?
Medicare rates Aveanna Healthcare better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.4% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 10.8% |
Which home health services does Aveanna Healthcare provide, and which does it not?
Aveanna Healthcare reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide. It does not report offering medical social work.
| Service | Offered by Aveanna Healthcare? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Des Moines-area ZIP codes does Aveanna Healthcare serve?
Aveanna Healthcare tells Medicare it serves 40 ZIP codes in Des Moines and Polk, Dallas, Warren, Jasper, Madison and Guthrie counties, out of 46 in total.
- 50003
- 50009
- 50021
- 50023
- 50028
- 50032
- 50035
- 50047
- 50054
- 50061
- 50063
- 50111
- 50125
- 50131
- 50169
- 50170
- 50208
- 50211
- 50228
- 50237
- 50263
- 50265
- 50266
- 50309
- 50310
- 50311
- 50312
- 50313
- 50314
- 50315
- 50316
- 50317
- 50319
- 50320
- 50321
- 50322
- 50323
- 50324
- 50325
- 50327
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Aveanna Healthcare before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve West Des Moines, IA?
These Medicare-certified agencies are also based in or near West Des Moines.
- Iowa Home Care, L L C — 3 of 5 stars
- Suncrest Home Health — 2 of 5 stars
- Faith Home Health Care — 3.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Aveanna Healthcare Medicare-certified?
Yes. Aveanna Healthcare is certified by Medicare under provider number 167426 and has been since 2014. Original Medicare pays certified agencies directly for covered home health care.
What is Aveanna Healthcare's Medicare star rating?
5 out of 5 for quality of patient care. The Iowa average is 3. Its patient survey rating is 4 out of 5.
Does Aveanna Healthcare provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and home health aide.
