Des Moines Senior AdvisorFaith Home Health Care is a Medicare-certified home health agency based at 4800 Mills Civic Pkwy Ste 202 in West Des Moines, IA 50265. Medicare first certified it in 2015, 11 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Iowa average of 3. Its strongest result against the Iowa average is got better at taking medicines correctly; its weakest is met expected function at discharge.
What is Faith Home Health Care's Medicare record?
| Agency | Faith Home Health Care |
|---|---|
| Address | 4800 Mills Civic Pkwy Ste 202, West Des Moines, IA 50265 |
| Phone | (319) 330-1755 |
| Medicare provider number (CCN) | 167428 |
| Ownership | Proprietary |
| Medicare-certified since | 07/17/2015 |
How does Faith Home Health Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Faith Home Health Care. It is better than the Iowa average on 5 and worse on 4.
| Measure | Faith Home Health Care | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Started care on time | 100% | 96.8% | 96.6% | Better |
| Got better at walking or moving around | 86.4% | 87.4% | 88.6% | About the same |
| Got better at getting in and out of bed | 92.3% | 89% | 89.8% | Better |
| Got better at bathing | 92.4% | 89.8% | 90.7% | About the same |
| Breathing improved | 76.8% | 89% | 91.5% | Worse |
| Got better at taking medicines correctly | 93.1% | 86.1% | 88.3% | Better |
| Medication issues addressed on time | 93.3% | 96.9% | 94.4% | Worse |
| Flu shot status checked | 73.3% | 67.8% | 63.3% | Better |
| Met expected function at discharge | 69.4% | 82.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 3.3% | 1.6% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | Better |
Where it stands out: got better at taking medicines correctly, flu shot status checked and got better at getting in and out of bed.
Where it trails: met expected function at discharge, breathing improved and medication issues addressed on time.
What do patients say about Faith Home Health Care?
100% of surveyed patients said they would definitely recommend Faith Home Health Care, based on 11 completed surveys. The Iowa average is 82%.
| Survey question | Faith Home Health Care | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Team gave care in a professional way | 100% | 90% | 89% | Better |
| Team communicated well | 100% | 88% | 86% | Better |
| Team discussed medicines, pain and home safety | 95% | 86% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 100% | 87% | 85% | Better |
| Would definitely recommend the agency | 100% | 82% | 79% | Better |
Do Faith Home Health Care's patients end up back in the hospital?
Medicare rates Faith Home Health Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Same As National Rate | 9.8% |
Which home health services does Faith Home Health Care provide, and which does it not?
Faith Home Health Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide. It does not report offering medical social work.
| Service | Offered by Faith Home Health Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Des Moines-area ZIP codes does Faith Home Health Care serve?
Faith Home Health Care tells Medicare it serves 25 ZIP codes in Des Moines and Polk, Dallas, Warren, Jasper, Madison and Guthrie counties.
- 50003
- 50009
- 50021
- 50023
- 50054
- 50109
- 50111
- 50125
- 50220
- 50228
- 50263
- 50265
- 50266
- 50273
- 50309
- 50310
- 50312
- 50313
- 50315
- 50316
- 50317
- 50320
- 50322
- 50325
- 50327
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Faith Home Health Care before starting care?
Ask what 'done' looks like
69.4% of patients reached the level of function Medicare expected by discharge (Iowa average 82.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about breathing and oxygen management
76.8% of patients had less shortness of breath by the end of care (Iowa average 89%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask how medication problems reach the doctor
When a medication problem was found, Faith Home Health Care followed up with the doctor on time in 93.3% of cases (Iowa average 96.9%). Ask who makes that call and how quickly.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve West Des Moines, IA?
These Medicare-certified agencies are also based in or near West Des Moines.
- Aveanna Healthcare — 5 of 5 stars
- Iowa Home Care, L L C — 3 of 5 stars
- Suncrest Home Health — 2 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Faith Home Health Care Medicare-certified?
Yes. Faith Home Health Care is certified by Medicare under provider number 167428 and has been since 2015. Original Medicare pays certified agencies directly for covered home health care.
What is Faith Home Health Care's Medicare star rating?
3.5 out of 5 for quality of patient care. The Iowa average is 3.
Does Faith Home Health Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and home health aide.
