Des Moines Senior AdvisorSuncrest Home Health is a Medicare-certified home health agency based at 5959 Village View Drive Suite 100 in West Des Moines, IA 50266. Medicare first certified it in 2017, 9 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Iowa average of 3. Its strongest result against the Iowa average is flu shot status checked; its weakest is breathing improved.
What is Suncrest Home Health's Medicare record?
| Agency | Suncrest Home Health |
|---|---|
| Address | 5959 Village View Drive Suite 100, West Des Moines, IA 50266 |
| Phone | (515) 327-6026 |
| Medicare provider number (CCN) | 167433 |
| Ownership | Proprietary |
| Medicare-certified since | 05/02/2017 |
How does Suncrest Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Suncrest Home Health. It is better than the Iowa average on 3 and worse on 8.
| Measure | Suncrest Home Health | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Started care on time | 84.1% | 96.8% | 96.6% | Worse |
| Got better at walking or moving around | 66.7% | 87.4% | 88.6% | Worse |
| Got better at getting in and out of bed | 69.2% | 89% | 89.8% | Worse |
| Got better at bathing | 67.9% | 89.8% | 90.7% | Worse |
| Breathing improved | 53.3% | 89% | 91.5% | Worse |
| Got better at taking medicines correctly | 60.5% | 86.1% | 88.3% | Worse |
| Medication issues addressed on time | 79.6% | 96.9% | 94.4% | Worse |
| Flu shot status checked | 76.6% | 67.8% | 63.3% | Better |
| Met expected function at discharge | 57.5% | 82.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.5% | 1.6% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | Better |
Where it stands out: flu shot status checked, falls with major injury and new or worsened pressure ulcers.
Where it trails: breathing improved, got better at taking medicines correctly and met expected function at discharge.
What do patients say about Suncrest Home Health?
79% of surveyed patients said they would definitely recommend Suncrest Home Health, based on 150 completed surveys. The Iowa average is 82%.
| Survey question | Suncrest Home Health | Iowa average | U.S. average | vs. Iowa |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 90% | 89% | About the same |
| Team communicated well | 89% | 88% | 86% | About the same |
| Team discussed medicines, pain and home safety | 83% | 86% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 84% | 87% | 85% | Worse |
| Would definitely recommend the agency | 79% | 82% | 79% | Worse |
Do Suncrest Home Health's patients end up back in the hospital?
Medicare rates Suncrest Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 88.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.4% |
| Preventable hospital stays during care | Same As National Rate | 8.9% |
Which home health services does Suncrest Home Health provide, and which does it not?
Suncrest Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Suncrest Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Des Moines-area ZIP codes does Suncrest Home Health serve?
Suncrest Home Health tells Medicare it serves 59 ZIP codes in Des Moines and Polk, Dallas, Warren, Jasper, Madison and Guthrie counties, out of 91 in total.
- 50001
- 50003
- 50009
- 50021
- 50023
- 50028
- 50035
- 50039
- 50047
- 50054
- 50063
- 50066
- 50072
- 50109
- 50111
- 50125
- 50131
- 50135
- 50139
- 50161
- 50167
- 50169
- 50170
- 50208
- 50210
- 50211
- 50218
- 50220
- 50222
- 50226
- 50228
- 50229
- 50233
- 50237
- 50240
- 50244
- 50251
- 50257
- 50261
- 50263
- 50265
- 50266
- 50273
- 50309
- 50310
- 50311
- 50312
- 50313
- 50314
- 50315
- 50316
- 50317
- 50320
- 50321
- 50322
- 50323
- 50324
- 50325
- 50327
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Suncrest Home Health before starting care?
Ask about breathing and oxygen management
53.3% of patients had less shortness of breath by the end of care (Iowa average 89%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask who sorts out the medication list
60.5% of patients got better at taking their medicines correctly (Iowa average 86.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask what 'done' looks like
57.5% of patients reached the level of function Medicare expected by discharge (Iowa average 82.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve West Des Moines, IA?
These Medicare-certified agencies are also based in or near West Des Moines.
- Aveanna Healthcare — 5 of 5 stars
- Iowa Home Care, L L C — 3 of 5 stars
- Faith Home Health Care — 3.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Suncrest Home Health Medicare-certified?
Yes. Suncrest Home Health is certified by Medicare under provider number 167433 and has been since 2017. Original Medicare pays certified agencies directly for covered home health care.
What is Suncrest Home Health's Medicare star rating?
2 out of 5 for quality of patient care. The Iowa average is 3. Its patient survey rating is 4 out of 5.
Does Suncrest Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
